Legal Terms
COOKIE POLICY
This cookie policy provides information on the use of cookies and similar tracking technologies for users of our e-commerce site.
When you visit our e-commerce site, we collect data through the use of cookies on your computer and Internet connection, such as the IP address of your computer and/or Internet service provider, the date and time you access the Site, the Internet address of websites from which you link to our site, the computer technology you are using and your movements and preferences on our site. We may also use such cookies to collect information in connection with future visits to the site (such as to remember your username and password), to recognize you as a previous visitor, and to track your activity on the site.
A cookie is a small file that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our e-commerce site. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. These cookies are activated by default. You can switch off these cookies in your browser settings, but you may then not be able to access all or parts of our website.
- Performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies are deactivated by default. By activating them, you consent to the processing of your data as described in detail below.
- Functional cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). These cookies are activated by default. You can switch off these cookies using the Cookie Settings option on the cookie banner.
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. These cookies are deactivated by default. By activating them, you consent to the processing of your data as described in detail below.
We reserve the right to use other technologies such as Internet tags, web beacons, and navigational data collection tools. We use such data primarily in order to: administer, protect, and improve our Site and our systems; better understand the preferences of our Site visitors; identify server problems; compile aggregated statistics about Site usage; help personalize your experience on our Site; advertise on other sites across the Internet; and personalize offers. We may combine data gathered through cookies and other tracking technologies with personal data, although when we do, we treat all such data as personal data for purposes of our Privacy Policy.
Cookies may be placed on your device by our e-commerce site or by our selected partners and service providers. Cookies from our site are termed First party cookies, whereas cookies placed on your device by our partners and service providers are termed Third party cookies.
Cookies may be permanently stored on your device until they expire or are deleted (persistent cookies) or they may be deleted when you exit the website and close your browser (session cookies).
You can view a list of the cookies used on our e-commerce site (including identifying which cookies are first-party or third-party and persistent or session cookies) by clicking the link here .
When accessing our e-commerce site in countries where the cookie banner is presented, a policy statement is displayed. By clicking Accept All Cookies you consent to the use of all cookies.
If you wish to consent only to specific categories of cookies as described above you can change your preferences using the Cookie Settings option on the banner.
You may also refuse the use of cookies by selecting the appropriate settings on your browser, however, as mentioned above please note that if you do this you may not be able to use the full functionality of the website. By using the website, you consent to the processing of data about you in the manner and for the purposes set out in our Privacy Policy.
Tracking technologies and other 3rd party tools
This section provides further information on tracking technologies and other third-party tools that may be used or accessed from our site. For the use of these technologies and tools, we rely on your consent given by activating the respective cookies The use of these technologies and tools may also be necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience.
Google Marketing Platform Google Maps |
Our site uses analytics and marketing services provided by Google, Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies to help us analyze your use of the Site, compiling reports on Site activity and providing other services relating to Site activity and Internet usage. The information generated by the cookie about your use of the website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. MCM does not tie the data to any personally-identifiable information. Use of this information helps us better understand what users are seeking and helps us identify potential navigation issues. By activating the respective cookies, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For further information concerning Google Analytics please visit http://www.google.com/analytics/terms/us.html. Our use of Google is pursuing our legitimate interest to show you advertisements that match your interests and to measure the effectiveness of our advertising. In order to make geographical information visible, the Site uses the Google Maps API. When using Google Maps, Google will process information of your use of the maps and functionalities provided by Google Further information regarding processing personal data at Google can be found in the Google privacy policy: http://www.google.com/policies/privacy.. |
Share buttons |
We use the social media plugins of the social networks Facebook and Twitter on the Site. The Facebook plugin is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The Twitter plugin is operated by Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The operator of the plugin will receive the information that you have visited the Site and the information included in the logfiles as described above, regardless if you are registered with the relevant operator. By activating the plugin, personal data will be transmitted to the operator of the relevant plugin and stored on servers located in the USA. We neither have the influence on which data will be transmitted to the operator of the respective plugin, nor do we have full knowledge to what extent the operator collects personal data, for which purpose this data will be used and how long it will be stored. The operator of the respective plugin uses such data in order to compile user profiles, which are used for advertising and market research. Such use of personal data occurs in particular for presenting advertising to you which matches your interests and to inform other users about your activities on the Site. You are entitled to object to such creation of profiles. In order to exercise this right, you are required to file an enquiry with the operator of the relevant plugin. You consent in the transmission of personal data to the operator of the relevant plugin by clicking on and activating the relevant plugin. The personal data will be transmitted to the operator of the relevant plugin regardless of whether you are registered with the operator of the relevant plugin or if you are logged into your account. If you are logged into your account, the operator of the relevant plugin will be able to associate your visit of the site with your personal account. If you interact with the relevant plugins, this information will also be stored in your personal account and published to your contacts. For further information regarding the use of your personal data please check the privacy policy of the operator of the relevant plugin:
Facebook: Transfers of personal data to third countries as defined in
the EU GDPR are subject to
the applicable EU model clauses. The relevant Facebook policies including the privacy
policy are accessible under:
http://www.facebook.com/policy.php. further information regarding the collection
of personal data:
http://www.facebook.com/help/186325668085084,
http://www.facebook.com/about/privacy/your-info-on-other#applications,http://www.facebook.com/about/privacy/your-info#everyoneinfo.
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We have embedded content from the social network Instagram, operated by Instagram, Inc., 1601 Willow Road, Menlo Park, CA, 94025 USA (“Instagram”) in the Site. If you are logged into your personal Instagram account and you click on the embedded content, you may link the content to your personal Instagram account. This allows Instagram to associate your visit of the Site with your personal Instagram account. As the operator of the Site, we do not know, which data is transmitted to Instagram when you click on the embedded content. For further information regarding data protection at Instagram, please see the Instagram privacy policy:http://instagram.com/about/legal/privacy/ |
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Embedding Youtube Videos |
We may embed videos in the Site which are hosted on www.youtube.com and which may be played directly on the Site. Youtube is a service operated by Youtube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (“Youtube”). All videos are embedded using the privacy-enhanced mode. Youtube receives the information that you visited the relevant page of the Site where the video is embedded when you click on play. Further, Youtube uses cookies in order to collect information about the visitor of the Site and transfers these data to Youtube, regardless of whether you are registered with Youtube or if you are logged into your personal account. If you are logged into your personal account, Youtube will be able to associate your visit to the Site with your personal account. Youtube saves your personal data as a user profile and uses such information for marketing, research and/or optimizing its website. This information is used in particular to provide advertising that matches your interests, regardless of whether you are registered with Youtube or not. You are entitled to object to such creation of profiles. In order to exercise this right, you are required to file an enquiry with Youtube. Further information with regard to collection and use of personal data by Youtube and your rights related to such use may be taken from the Youtube privacy policy:www.youtube.com/privacy We use videos hosted on Youtube in order to pursue our legitimate interests to present content to you in an appealing and optimized form. |
Klarna |
If you chose Klarna Pay Later or Klarna Slice it, payment services provided by Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden (Klarna), as payment method, we will collect and transmit your name, address, date of birth, gender, email address, IP address and phone number to Klarna. This information is required in order to carry out an identity check and a credit assessment. We will also transmit information regarding your purchase, such as amount, article number, invoice amount, and applicable taxes to Klarna, as this is necessary to process the purchase on account. The processing this required to offer you these payment methods, to verify your identity and to conduct a credit assessment and to assess Klarna’s risk of non-payment receivables. You are entitled to withdraw your consent for the future at any time by contacting us under the contact details provided below. Klarna will transmit your information to credit agencies to verify your identity and to conduct a credit assessment. In order to decide about entering into, performing or terminating an agreement with you, Klarna collects and uses information regarding your payment behaviour in the past and probability values for the future (Scoring). The calculation of the score values by Klarna is conducted on the basis of scientifically approved mathematical and statistical procedures and models. You are entitled to withdraw your consent you gave to Klarna for the future at any time. However, Klarna will still be entitled to process your information that is required to contractually process the payment. Klarna’s privacy policy may be accessed under https://www.klarna.com/uk/privacy-policy/. |
PayPal |
The Site provides an option for customers to make payments via PayPal and supports a link to PayPal software which collects personal and payment related data to enable this. No Paypal related cookies are implemented by our site For more details on processing by Paypal please refer to https://www.paypal.cm/privacy/ |
Wunderkind |
The Site uses Wunderkind to support the customer experience and provide triggered email based on customer behaviour. Wunderkind uses cookies to track activity such as abandoned cart, product views and provides personalised marketing email based on behaviours. For more details on processing by Wunderkind please refer to https://www.wunderkind.co/uk/privacy/ |
Powerfront |
The Site uses on-line live chat technology from Powerfront to support the customer experience and enable customer support and engagement. For more details on processing by Powerfront please refer tohttps://www.powerfront.com/privacy-policy/ |
Microsoft Advertising |
The Site uses marketing services provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. The Site enables collection of your browsing activity to personalize advertising, recommendations, and experiences for Microsoft services and to make your web experience, including ads, search results, shopping recommendations, and news articles you see, more relevant and useful to you. The information generated by the cookie about your use of the website (including your IP address) may be transmitted to and stored by Microsoft on servers in the United States. MCM does not tie the data to any personally-identifiable information. By activating the respective cookies, you consent to the processing of data about you by Microsoft in the manner and for the purposes set out above. For further information concerning Microsoft please visit: https://www.microsoft.com/privacy/privacystatement Our use of Microsoft Advertising is pursuing our legitimate interest to show you advertisements that match your interests |
Aftership |
You are able to track shipping status of orders place using the service from Aftership which is provided via the site. Aftership uses information supplied in the order process e.g. name, address, phone, product to provide customers with shipping and delivery status. Data is retained for 90-120 days For more details on processing by Aftership please refer to https://www.aftership.com/legal/privacy |
Rakuten |
We cooperate with Rakuten Marketing Europe Ltd. as a partner to create a unique customer experience. To improve this experience, prevent fraud and process affiliate transactions, we assign a unique user identifier and exchange the respective transaction data. Information may be processed by Rakuten in the US or the UK based on corporate binding rules and standard contract clauses. For more details on the processing by Rakuten please refer to https://rakutenadvertising.com/en-uk/legal-notices/website-privacy-policy/. |
Wanna |
Wanna is a 3rd party tool that we use for the Virtual Try on feature on our site. The app will access a user’s camera and will show the virtual product to be visible on the customer’s body For more details on processing by Wanna please refer to https://wanna.fashion/privacy. |
One Trust |
The Site uses a OneTrust tool called Universal Consent and Preference Management which collects the cookie consent and preferences and consent before granting access to their cameras. We collect session ID and customer ID for all consents. For more details on processing by One Trust please refer to https://www.onetrust.com/privacy . |
Akamai |
The Site uses Content Distribution Network and security software from Akamai, Corporate Headquarters,145 Broadway, Cambridge, MA 02142, USA to enhance the user experience and provide security and protection for the site. For more details on Akamai software please refer to https://www.akamai.com/legal/privacy-trust-center. |
Facebook fan page |
To facilitate the user account creation process on our site provide information about our products, and engage with customers and Site visitors, MCM Group operates a Facebook Fan Page.
FACEBOOK FAN PAGE COOKIES |
Spotify |
Spotify cookies implement audio content from Spotify on our website and registers information on user interaction related to the audio content. For more details on the processing by Rakuten please refer to Safety and Privacy Centre (spotify.com). |
Sitecore |
Our site uses Sitecore, an enterprise-level Content Management System (CMS) and Digital Experience Platform (DXP) that enables us to deliver personalized digital experiences to our customers Sitecore provides comprehensive analytics and reporting features to track and measure the performance of digital experiences. For more details on processing by Sitecore please refer to https://www.sitecore.com/legal/privacy-policy/. |
Acquia |
Our site uses Acquia, an enterprise-level Customer Data Platform (CDP) that enables us to deliver personalized digital experiences to our customers. Acquia provides comprehensive analytics and reporting features to track and measure the performance of digital experiences. For more details on processing by Acquia please refer to https://www.acquia.com/about-us/legal/privacy-policy. |
Salesforce |
Our e-commerce site is built on a Salesforce Commerce Cloud software platform provided by Salesforce.com, Inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States of America. To facilitate operation of the site and provision of functionality the site uses strictly necessary, functional performance and targeting cookies provided by Salesforce as detailed in our cookie list. In addition, we use other Salesforce products including Salesforce Marketing Cloud software. For more details on processing by Salesforce please refer to https://www.salesforce.com/form/other/privacy-request/. |
TikTok |
Our Site uses marketing services provided by TikTok Technology Limited (Ireland), 2
Cardiff Lane Grand Canal Dock
DUBLIN, D02 E395 Ireland.
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Tangiblee |
Our site uses Tangiblee software to present and enhance our product images on our Product Description pages. Tangiblee software on our website includes use of cookies to track behaviour and improve product presentation and the browsing experience For more details on use of Tangiblee please refer to https://www.tangiblee.com/privacy-policy. |
The Trade Desk |
The Site uses 3rd party cookies from The Trade Desk, Inc. 42 N. Chestnut St Ventura, CA 93001 USA, to help advertisers and advertising agencies manage digital advertising campaigns. Software enables advertiser to better target and measure their campaigns, as well as limiting the number of times the same person or household sees an advert. For more details on use of The Trade Desk please refer to https://www.thetradedesk.com/privacy. |
Contact Us
To execute your rights or if you have any questions, comments or suggestions regarding the information practices described in this Cookie Policy, please contact us by contact.au@mcmworldwide.com.
If you believe that the processing of your data infringes data protection laws, you are entitled to lodge a complaint with a supervisory authority. We would, however, appreciate the chance to deal with your concerns before you approach the relevant supervisory authority so please contact us in the first instance using the details below (Data Protection Officer).
Data Protection Officer
If you have any inquiries in the context of the protection of your personal data, you may also contact our data protection officer by email: dpo.apac@mcmworldwide.com.
Our Client Services team is available Monday to Friday from 11 AM to 8 PM (AEST)
Monday-Friday 11 AM to 8 PM (AEST)
Live chat available